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How jitabaji Handles Your Account Details

This page sets out what we collect when you open an account, deposit through bKash, Nagad or Rocket, and use the lobby on mobile or desktop, plus how long we keep it and who you can ask about it.

Account dataWallet recordsCookie useSupport logsRetention rules
jitabaji How jitabaji Handles Your Account Details
SECURITY AND CONTROL

Cookies, Access And Retention Explained

Session Cookies

We use cookies to keep you logged in between the lobby and the sportsbook, and to remember your device so the next sign-in on that phone is quicker.

Account Security

Your login is tied to your mobile number and password; we recommend not sharing this device access, since it also carries your wallet transaction history.

Retention Windows

Wallet and transaction data linked to bKash, Nagad or Rocket stays on file long enough to resolve any payment dispute, then is reviewed for removal.

Change Requests

If details on your account are wrong, contact support with your registered mobile number so we can verify you before updating any record.

REACH US ABOUT DATA

Contact Paths For Privacy Questions

Team online

Account Help Desk

Message our support team from inside your account dashboard if you want to know what personal or wallet data is attached to your profile.

Live Chat

Use live chat on mobile or desktop to ask about a specific bKash, Nagad or Rocket transaction record before requesting any correction.

Written Request

Send a written request through the support form if you want a copy of your stored account data or wish to flag an error in it.

Common Questions About This Policy

We keep your mobile number, login details, device information and transaction history linked to bKash, Nagad or Rocket, used only to run and secure your account.

We do not sell wallet or account data to advertisers; details are only shared where a payment partner or authority with jurisdiction over your region requires it.

Yes, message support through your account dashboard or live chat and we will walk you through what is on file after verifying your identity.

Records tied to bKash, Nagad and Rocket deposits are kept long enough to resolve any dispute or verification request, then reviewed for removal.

Application depends on your local law and eligible region, so terms of access and data handling can differ depending on where you are signing in from.

Contact support with your registered mobile number so we can verify it's you, then request the specific correction to your stored details.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.